• ERROR CODE = -60 (43206, 0)

Downloading Failed
— NGM Error Message

ERROR CODE = -60 is a Nexon Game Manager (NGM) error that occurs when the download process is blocked or interrupted for a large variety of reasons. -60 errors can only occure when downloading.

The first set of numbers within the parentheses are assumed to be an internal error code, and has not yet been identified.

The second number within the parentheses is a Windows system error code.

List of -60 typesEdit

Only ones documented so far

Clear cache and temporary filesEdit

NGM utilizes temporary folders during installation and patching.

There may be an unknown conflict. Clear your temporary internet files for Internet Explorer, re-boot your PC, and try installing again.

Instructions for clearing cache

Antivirus or firewallEdit

Your anti-virus, firewall, or other security programs may be blocking NGM from working correctly.

Although you may have made an exception for NGM in the past, it is possible that an update changed enough so that it is no longer recognized by your security software.

For troubleshooting purposes, temporarily disable such programs as a test to see if there is a setting that needs to be adjusted for NGM to run properly. Do this even if you have added NGM to the exception or ignore list, as you may have overlooked something.

If disabling worked, it is recommended that you properly add NGM to the exceptions or ignore list for that security program.

Reset Winsock and DNS CacheEdit

For Windows XP:

  1. Press "Windows Key" & R The Run box should now appear
  2. Type "cmd.exe" in the box and click "OK" The command prompt window should now appear
  3. Type "ipconfig /flushdns" and press "Enter" on your keyboard
  4. Then type "netsh winsock reset" and press "Enter" on your keyboard
  5. Reboot your PC.

For Windows Vista / 7 / 8:

  1. In the start menu search bar, type "cmd" "cmd.exe" should be one of the first things on the list to appear.
  2. Right Click "cmd.exe" and select "Run as administrator" The command prompt window should now appear with administrator privledges
  3. Type "ipconfig /flushdns" and press "Enter" on your keyboard
  4. Then type "netsh winsock reset" and press "Enter" on your keyboard
  5. Reboot your PC.

If you received a permission error, you did not do step 2 correctly.

Router ResetEdit

Try shutting of your internet modem / router for 5 minutes to flush the cache.

Manually DownloadEdit

You can also Download installers directly effectively bypassing this error.

Clean StartupEdit

It may be possible that a background process or service is conflicting with NGM.

Please use the Clean Startup procedure to troubleshoot any potential conflicts.

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